Troubleshooting

1. Disable your VPN and restart your device or computer.

2. Check your internet connection* (８４４) ᅳ5 6 9 ᅳ 9 95 5 ) For more information, see Troubleshooting playback and streaming issues.

3. Relaunch the Disney+ app or (８４４) ᅳ5 6 9 ᅳ 9 95 5 ) refresh the site and try playing a video.